Viewing and Editing CIs from the Results Page (CMDB Search)
The Results tab of the FootPrints Configuration ManagerDatabase Search page displays the results of CMDB searches. From this page, you can view the list of CIs, related CIs, Related Contacts, Details for a particular CI (where you can edit and delete the CI), export and print the list of CIs, and delete CIs.
\View List of CIs
The Results page displays up to 25 CIs at a time. If more CIs exist, click the navigation buttons (Previous Page, Next Page, etc.) to view them.
View Related CIs and Contacts
The number of Related CIs and the number of Related Contacts display by default.
Click the number to display the Details page for the CI, which shows the CI Relationships or Contact Links tabs.
To print the list of Related CIs or Contacts, from the CI Relationships or Contact Links tabs on the Detail page, click the Print button, then select This Page or All Pages.
View CI Details
Select a CI, then click the Details button to display the Details page. You can edit and delete a CI from the Details page.
Export the List
Click the CSV button to export the results to a .csv file.
On the dialog that displays, select to open with Microsoft Office Excel (default), or select to save the file, then click the OK button.
Print the List
Click the Print button, then when the browser page opens, press CTRL+P.
Delete CIs
Note: You cannot delete a CI that is linked to another CI or Issue.
Select the CI(s), then click the Delete button. Tip: You can select multiple attributes at once. Press and hold the Ctrl key while you select the attributes. To select attributes in a continuous list, press and hold the Shift key while selecting them.